Business and Services

Quality of the service

Publication in accordance with Articles 24 and 25 of the Annex B to Resolution nr.419/2019 “Consolidated Act regulating the quality of the natural gas storage service for the 2020-2025 regulatory period (RQSG)”.

Unavailability of IT system Escomas

In relation to Article 24 (recovery time after IT problems), Edison Stoccaggio publishes the report:

Report 2020

 

Unavailability of IT system Escomas

In relation to the "obligations for disclosure to users on IT applications" in accordance with Article 26.2 of the “Consolidated Act regulating the quality of the natural gas storage service for the 2015-2018 and for year 2019 regulatory period (RQSG)”, the following unavailabilities are reported:

T.H. 2019-2020 - Unavailability

T.H. 2018-2019 - Unavailability

T.H. 2017-2018 - Unavailability

 

Implementation of new features in IT system Escomas - previous t.h.

In relation to the "obligations for disclosure to users on IT applications" in accordance with Article 26.1 of the “Consolidated Act regulating the quality of the natural gas storage service for the 2015-2018 and for year 2019 regulatory period (RQSG)”, the following implementations are reported:

T.H. 2018-2019 - Implementation

T.H. 2017-2018 - Implementation